I entered the wrong email address, so I have no information about my order. What should I do?

If you entered an incorrect email address when placing your RH Excellence order, you won’t receive the confirmation or tracking emails. Don’t worry, your order is still registered in our system.

To correct your email address and receive your order information, please contact our customer service team by phone or email, providing:

• Your full name

• The date of your order

• The order amount

• The correct email address to use

Our team will update your details in our system and resend your confirmation email along with your tracking information.